Privacy Policy
Royal Chaska (“Royal Chaska”, “we” or “us”) understands that making purchases online involves a great deal of trust on your part. We take that trust seriously and hope this privacy policy (the “Policy”) will help you understand what kind of Personal Information we may gather about you when you visit the Royal Chaska website located at (https://www.royalchaska.com/), how we may use the Personal Information you have provided to us, to whom we disclose such Personal Information, and how you can correct or update the Personal Information you have provided us.
If you do not agree to the terms of this Policy, you should not use the Site. We reserve the right to update or modify this Policy from time to time, and such changes to the Policy will be effective immediately, therefore please bookmark this page and review it periodically to assure familiarity with the most current version of the Policy.
This Policy is the sole authorized statement of Royal Chaska practices with respect to the online collection of personal information through the Site and the usage of such information.
WHAT INFORMATION WE COLLECT ABOUT YOU
When you visit our Site, we collect information directly from you as well as through the use of cookies and web beacons about (i) your computer such as its IP address, operating systems and browser software; (ii) the website that you came from before visiting our Site, which pages of the Site you visited, the order in which you visited those pages, and which hyperlinks you clicked; and (iii) demographic information about you regarding age and range of income levels. This is all done for the purposes of (i) assessing our Site traffic and the effectiveness of our Site content; (ii) diagnosing problems with our servers, and (iii) improving the quality of your Site visits. We may also collect information pertaining solely to corporations, government or educational entities, or other business or non-profit, which at times may involve us purchasing third party information about businesses and other entities from others. The company information we purchase may include number of employees or annual sales information or similar information to better serve our organizational customers. We may use any such corporate information without restriction. We also collect your Personal Data, which we explain further directly below. We do not track our Site visitors when they are on third-party websites.
Cookies
Upon visiting our Site, we will assign you a unique ID in the form of a “cookie”. A cookie is a piece of information that is sent to your browser by a website that help websites such as our Site to remember information about your visit and save your preferred settings. Cookies are also used for such purposes as facilitating and personalizing your shopping and ordering experience, keeping track of your shopping basket during your visit, helping diagnose problems with our server and administering our Site. In our case, we may use the information collected through cookies for marketing purposes to inform you of special offers, to better understand your needs, or to answer your questions.
WEB BEACONS
Some of our Web pages and HTML -formatted e-mail newsletters may use Web beacons to compile aggregate statistics about website usage. A Web beacon is an electronic image often called a single- pixel (1×1) or clear GIF, which is ordinarily not visible to the site visitor. Web beacons can recognize certain types of information on a visitor’s computer, such as visitor’s cookie number, time and date of page or image view and description of the page where the web beacon is placed. When used in an e-mail they can tell us whether an e-mail has been opened. You may control whether your email client is allowed to download images and web beacons.
WHAT PERSONAL INFORMATION WE COLLECT
We collect only that Personal Information that you specifically and voluntarily provide to us while using our Site. For the purpose of this Policy, we define Personal Information as information that identifies you as a specific individual, for example, your name, account number, physical or email address, and phone number. We collect your Personal Information when you:
– Make a purchase
– Create an account
– Subscribe to our newsletter
– Request a catalog
– Participate in a survey
– Register at our website
Please note the site is intended for use by residents of the U.S. only who are over the age of eighteen (18). We do not knowingly collect Personal Information from children younger than thirteen (13) years of age.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
We use the Personal Information that you provide us to 1) fulfill requests for products, services and/or information, 2) provide customer service, 3) offer products and services to you, 4) measure and improve the effectiveness of our Site and our marketing endeavors, 5) tailor our online offerings to your preferences, 6) administer promotions or surveys, or 7) achieve other business purposes as permitted under applicable law.
HOW WE PROTECT YOUR PERSONAL INFORMATION
To help protect the security of your Personal Information, we seek to use security technology and procedures consistent with industry standards. We use encryption technology and Secure Socket Layers (“SSL”) in all areas of the Site where your personal account information is required, which means the Personal Information you submit to us via our Site is encrypted by your computer and decrypted again on our side. If your browser does not support SSL or if you are unable to establish a secure connection due to a company firewall, please call us at 800-851-9273 to place your order by phone. In addition, your personal account information and transaction history are kept behind a firewall.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Royal Chaska” section below.
DISCLOSING INFORMATION TO OUTSIDE PARTIES
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.